wg8 Withdrawal & KYC Guide

Quick Facts

How to Withdraw – Step by Step

Log in to your wg8 account first. If you have not verified your identity yet, complete KYC before attempting a withdrawal – the system will prompt you anyway.

1. 1

   Open the Cashier

   Tap your balance at the top-right corner, then select Withdraw from the dropdown menu.

2. 2

   Choose a Payment Method

   Select bKash, Nagad, Rocket, Upay, or Bank Transfer. Use the same method you deposited with whenever possible.

3. 3

   Enter Amount & Account Number

   Type the amount (minimum ৳1,000) and your mobile banking number or bank account. Double-check every digit.

4. 4

   Confirm the Request

   Review the summary screen and tap Confirm Withdrawal. You will receive an SMS or in-app notification once funds are sent.

5. 5

   Check Your Wallet

   Funds normally appear in your bKash or Nagad wallet within 5 minutes. Your first-ever withdrawal may take up to 1 hour while the security team reviews your KYC.

KYC Verification Before First Withdrawal

Accepted ID Documents

Submit a clear photo or scan of any one of the following:

• National ID Card (NID)
• Passport (photo page)
• Driving Licence

How to Upload Your Documents

Go to Account > Verification inside the wg8 app or desktop site, then follow these four steps:

1. Select your document type from the list.
2. Upload a front photo (and back photo if using NID or Driving Licence).
3. Upload a selfie holding the document next to your face.
4. Submit. The review team responds within 24 hours on business days.

Photo Requirements

• Full document visible – no corners cropped
• Well-lit image, no glare or heavy shadows
• Text must be readable – no blurry photos
• File format: JPG, PNG, or PDF; maximum 10 MB per file
• Selfie: face clearly visible, same document held beside it

Your Privacy

wg8 stores KYC documents on encrypted servers and never shares them with third parties outside of legally required compliance checks. You can request deletion of your data by emailing [email protected].

Payment Methods & Times

Why a Withdrawal Gets Rejected

Most rejections are easy to fix. Here are the common causes and what to do:

FAQ

How long does a wg8 withdraw normally take?

Most withdrawals via bKash, Nagad, Rocket, or Upay arrive within 5 minutes after approval. Bank transfers can take up to one business day. Your very first withdrawal may take up to 1 hour while the KYC check is completed.

What is the minimum amount I can withdraw from wg8?

The minimum withdrawal is ৳1,000 per request. There is no upper limit per request other than your daily cap, which starts at ৳50,000 for Bronze members and rises to ৳400,000 for Diamond VIP.

Can I withdraw without completing KYC?

No. wg8 requires KYC verification before processing your first withdrawal. This is a one-time step. Once your documents are approved, future withdrawals proceed automatically without any additional verification.

Which documents does wg8 accept for KYC?

You can verify using your National ID Card (NID), a valid Passport, or a Driving Licence. Upload a clear photo of the document plus a selfie holding it. The review takes up to 24 hours.

Why is my wg8 bonus balance not withdrawable?

Bonus funds carry a 12× wagering requirement. For example, if you claimed a ৳5,000 bonus, you need to complete ৳60,000 in total bets before that bonus converts to real cash. Check your progress in the Bonus section of your account.

Can I withdraw to a different bKash number from the one I deposited with?

For security reasons, wg8 processes withdrawals back to the same payment method and account used for your most recent deposit whenever possible. If you need to change your withdrawal method, contact 24/7 Live Chat for manual verification.

Does wg8 charge any withdrawal fee?

wg8 does not charge a fee on withdrawals. Your mobile banking provider (bKash, Nagad, etc.) may apply their standard cash-out charges according to their own fee schedule.